FAQ

Frequently Asked Questions (FAQ)

 

1. How will I receive my purchased digital product?
After a successful payment, you will receive an email with a download link or access to the purchased product. 

2. Can I return or exchange a digital product?
Yes, after purchase, you have the right to request a refund within 7 days if the product did not meet your expectations. Please contact our support team with your order details, and we will assist you with the refund process.

3. What should I do if I can't download the product?
Check if your internet connection is stable and try again. If the problem persists, please contact our support team via the contact form or email.

4. Are my personal data secure?
Absolutely! Your privacy and security are our top priorities. All data is stored according to the highest security standards.

5. Are digital products protected by copyright?
Yes, all our digital products are protected by copyright. Their distribution, sharing, or resale without permission is strictly prohibited.

6. What if I have additional questions or encounter a problem?
Our support team is here to help! Contact us via the contact form or email, and we will respond as soon as possible.

7. How can I get product updates?
If your purchased product has updates, we will notify you via email with instructions for downloading the latest version.

Your satisfaction is our top priority!